Example

Pre Sales Services

RFP and RFI Documentation

A request for proposal (RFP) or request for information (RFI) is an early stage in a procurement process, issuing an invitation for suppliers, often through a bidding process, to submit a proposal on a specific solution. The RFP proce


A request for proposal (RFP) or request for information (RFI) is an early stage in a procurement process, issuing an invitation for suppliers, often through a bidding process, to submit a proposal on a specific solution. The RFP process brings structure to the procurement decision and allows the risks and benefits to be identified clearly upfront. The RFP/RFI may dictate to varying degrees the exact structure and format of the supplier’s response. Effective RFPs typically reflect the strategy and short/long-term business objectives, providing detailed insight upon which suppliers will be able to offer a matching perspective. Detailed technical requirements with exact specifications based on business needs, non-technical queries such as support and warranty services, itemizing limitation or caveats, all needs to be addressed in an RFP/RFI document before being issued. More often than not, organizations do not carry out the due diligence and the specificities when a RFP/RFI is issued; resulting in key requirements not being captured and documented, leaving a gap for suppliers to be impaired in the response. This can also have adverse effect when these unidentified items are realized too late in the process having costing and even worse project deployment implications. With DTS pre-sales consulting team you can be assured of the highest quality of RFP/RFI documentation services based on best practices. With a vendor agnostic approach, the documentation service can be neutralized yet detailed and specific enough to warrant only valid responses. Contact our Sales team if your organization needs RFP/RFI documentation services.

Technical Requirements Gathering
Technical requirements gathering process to capture all the fundamental requirements that are needed from a particular product or solution is of high importance. Not identifying the correct requirements needed, miscalculating the necessary infrastructure requirements, no input from your cross-functional teams are some of the project delivery failure factors. As DTS we ensure at project inception phase we carry out multiple technical workshops to identify all key requirements that need to be built into the project lifecycle from day zero; whilst working in a multi-dimensional manner we keep technical requirements aligned with that of the business and operational needs. At DTS we understand the technical requirements gathering process needs to be facilitated whether it is a small or large scale project. For smaller projects we have developed standardized templates in the form of a questionnaire based on the solutions we offer. Customers complete this questionnaire giving an insight into their initial requirements. Whilst for larger projects it may be insufficient to do the same, we promote the technical requirements gathering process by carrying out on-site workshops.
Vendor Selection Process
The next phase once RFP/RFI responses are received is to provide the right level of support to your organization to identify and select the right solution or product from a vendor or collection of vendors. This phase is the most critical of phases, as making the wrong selection not only has financial impact but can also be an embarrassing act when it comes to project deployment. You can rely on our pre-sales consultants as industry advocates and advisories to ensure the solution you select will indeed meet the requirements set forth in the RFP/RFI; ensuring sustainability, longevity and a complete lifecycle of the solution within your environment. Vendor selection process is based on the following methodology; RFP/RFI technical requirements compliance and qualification CAPEX/OPEX validation with TCO Multi-year support, services and maintenance Vendor references Financial pricing, licensing and contracts